.page-faq {
  color: var(--ay-chalk);
}

.page-faq .ay-page {
  padding: 96px 20px 80px;
  max-width: 1180px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 40px;
}

/* ---------- 面包屑间距 ---------- */
.page-faq .ay-crumbs {
  margin-bottom: 4px;
}

/* ---------- 首屏框景 ---------- */
.page-faq .faq-hero {
  position: relative;
  border: 1px solid var(--ay-line);
  border-radius: var(--ay-r-lg);
  padding: 28px 20px 32px;
  background:
    linear-gradient(180deg, rgba(12, 58, 49, .55), rgba(6, 32, 27, .2) 70%);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 10px;
  border: 1px dashed var(--ay-line-soft);
  border-radius: calc(var(--ay-r-lg) - 8px);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  position: relative;
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
}

.page-faq .faq-hero__copy {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.page-faq .faq-hero__copy .ay-eyebrow {
  color: var(--ay-cyan);
}

.page-faq .faq-hero h1 {
  font-size: clamp(28px, 7vw, 54px);
  line-height: 1.15;
  font-weight: 900;
  letter-spacing: -0.01em;
  margin: 0;
  color: var(--ay-chalk);
}

.page-faq .faq-hero .ay-lede {
  color: var(--ay-slate);
  max-width: 46ch;
  margin: 0;
}

.page-faq .faq-hero__markers {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 6px;
}

.page-faq .faq-hero__marker {
  display: flex;
  flex-direction: column;
  gap: 2px;
  padding: 12px 18px;
  border: 1px solid var(--ay-line);
  border-radius: var(--ay-r-md);
  min-width: 96px;
  background: rgba(6, 32, 27, .4);
}

.page-faq .faq-hero__marker .ay-num {
  font-size: 26px;
  color: var(--ay-cyan);
  font-weight: 700;
}

.page-faq .faq-hero__marker-label {
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--ay-slate);
}

.page-faq .faq-hero__figure {
  position: relative;
  margin: 0;
  border-radius: var(--ay-r-md);
  overflow: hidden;
  border: 1px solid var(--ay-line);
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 16 / 9;
  object-fit: cover;
}

.page-faq .faq-hero__figure-cap {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  font-size: 12px;
  color: var(--ay-slate);
  background: rgba(6, 32, 27, .7);
}

/* ---------- 类目图例 ---------- */
.page-faq .faq-legend {
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.page-faq .faq-legend__head .ay-eyebrow {
  color: var(--ay-cyan);
  margin: 0 0 6px;
}

.page-faq .faq-legend__title {
  font-size: clamp(22px, 5vw, 32px);
  font-weight: 800;
  letter-spacing: -0.005em;
  margin: 0;
}

.page-faq .faq-legend__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}

.page-faq .faq-legend__item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 18px;
  border-radius: var(--ay-r-pill);
  border: 1px solid var(--ay-line);
  color: var(--ay-chalk);
  text-decoration: none;
  font-size: 15px;
  background: rgba(12, 58, 49, .28);
  transition: background .2s var(--ay-ease), border-color .2s var(--ay-ease);
}

.page-faq .faq-legend__item:hover,
.page-faq .faq-legend__item:focus-visible {
  background: rgba(12, 58, 49, .6);
  border-color: var(--ay-cyan);
}

.page-faq .faq-legend__item .ay-num {
  color: var(--ay-slate);
  font-size: 13px;
}

.page-faq .faq-legend__item[data-active="true"] {
  border-color: var(--ay-cyan);
  background: rgba(53, 240, 208, .08);
}

.page-faq .faq-legend__item[data-active="true"] .ay-num {
  color: var(--ay-cyan);
}

.page-faq .faq-legend__swatch {
  width: 14px;
  height: 14px;
  border-radius: 50%;
  flex: 0 0 auto;
}

.page-faq .faq-legend__swatch--cyan {
  background: var(--ay-cyan);
  box-shadow: 0 0 0 4px rgba(53, 240, 208, .14);
}

.page-faq .faq-legend__swatch--orange {
  background: var(--ay-orange);
  box-shadow: 0 0 0 4px rgba(255, 138, 61, .14);
}

.page-faq .faq-legend__swatch--mist {
  background: var(--ay-mist);
  box-shadow: 0 0 0 4px rgba(222, 214, 196, .12);
}

.page-faq .faq-legend__name {
  flex: 1;
  font-weight: 600;
}

.page-faq .faq-legend__toolbar {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

/* ---------- 问题组 ---------- */
.page-faq .faq-group {
  display: flex;
  flex-direction: column;
  gap: 20px;
  padding-top: 8px;
  scroll-margin-top: 88px;
}

.page-faq .faq-group__head {
  display: grid;
  grid-template-columns: 64px 1fr;
  gap: 16px;
  align-items: start;
  border-top: 1px solid var(--ay-line);
  padding-top: 22px;
}

.page-faq .faq-group__index {
  font-size: 40px;
  font-weight: 900;
  line-height: 1;
  color: var(--ay-ink-700);
  -webkit-text-stroke: 1px var(--ay-line);
}

.page-faq .faq-group__headings {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.page-faq .faq-group__headings h2 {
  font-size: clamp(22px, 5.5vw, 34px);
  font-weight: 800;
  letter-spacing: -0.005em;
  margin: 0;
  color: var(--ay-chalk);
}

.page-faq .faq-group__intro {
  margin: 0;
  color: var(--ay-slate);
  max-width: 60ch;
  line-height: 1.85;
}

/* ---------- 排查步骤 ---------- */
.page-faq .faq-steps {
  padding: 18px;
  border: 1px solid var(--ay-line);
  border-radius: var(--ay-r-md);
  background: rgba(12, 58, 49, .3);
}

.page-faq .faq-steps__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.page-faq .faq-steps__item {
  display: grid;
  grid-template-columns: 44px 1fr;
  gap: 14px;
  align-items: start;
}

.page-faq .faq-steps__num {
  font-size: 18px;
  font-weight: 700;
  color: var(--ay-cyan);
  padding-top: 2px;
  border-top: 2px solid var(--ay-cyan);
}

.page-faq .faq-steps__item strong {
  display: block;
  font-size: 16px;
  color: var(--ay-chalk);
  margin-bottom: 4px;
}

.page-faq .faq-steps__item p {
  margin: 0;
  color: var(--ay-slate);
  line-height: 1.75;
  font-size: 15px;
}

/* ---------- 展开条目 ---------- */
.page-faq .faq-expand {
  border-radius: var(--ay-r-lg);
  border: 1px solid var(--ay-line);
  background: rgba(12, 58, 49, .22);
  overflow: hidden;
  transition: border-color .25s var(--ay-ease), border-radius .25s var(--ay-ease), background .25s var(--ay-ease);
}

.page-faq .faq-expand[data-open] {
  border-radius: var(--ay-r-md);
  border-color: var(--ay-cyan);
  background: rgba(12, 58, 49, .5);
}

.page-faq .faq-expand__btn {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 16px 20px;
  background: transparent;
  border: 0;
  color: var(--ay-chalk);
  font: inherit;
  font-size: 16px;
  font-weight: 600;
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-expand__btn:focus-visible {
  outline: 2px solid var(--ay-cyan);
  outline-offset: -2px;
}

.page-faq .faq-expand__sign {
  flex: 0 0 auto;
  display: grid;
  place-items: center;
  width: 26px;
  height: 26px;
  border-radius: 50%;
  border: 1px solid var(--ay-line);
  color: var(--ay-cyan);
  font-size: 15px;
  line-height: 1;
  transition: transform .25s var(--ay-ease), background .25s var(--ay-ease);
}

.page-faq .faq-expand__btn[aria-expanded="true"] .faq-expand__sign {
  transform: rotate(45deg);
  background: rgba(53, 240, 208, .14);
}

.page-faq .faq-expand__panel {
  max-height: 0;
  overflow: hidden;
  transition: max-height .3s var(--ay-ease), opacity .25s var(--ay-ease);
  opacity: 0;
}

.page-faq .faq-expand__panel[data-open] {
  opacity: 1;
}

.page-faq .faq-expand__panel > div {
  padding: 0 20px 20px;
  color: var(--ay-slate);
  font-size: 15px;
  line-height: 1.85;
}

.page-faq .faq-expand__panel p {
  margin: 0 0 10px;
}

.page-faq .faq-expand__panel p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-expand__panel a {
  color: var(--ay-cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 联赛网格 ---------- */
.page-faq .faq-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

.page-faq .faq-grid__col {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.page-faq .faq-grid__aside {
  padding: 20px;
  border-radius: var(--ay-r-md);
  border: 1px solid var(--ay-line);
  background: rgba(6, 32, 27, .55);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.page-faq .faq-grid__aside-cap {
  color: var(--ay-cyan);
  margin: 0;
}

.page-faq .faq-grid__aside-text {
  margin: 0;
  color: var(--ay-chalk);
  font-size: 15px;
  line-height: 1.85;
}

.page-faq .faq-grid__aside-note {
  margin: 0;
  color: var(--ay-slate);
  font-size: 13px;
  line-height: 1.75;
}

/* ---------- 数据纠错 ---------- */
.page-faq .faq-figure {
  border-radius: var(--ay-r-md);
  overflow: hidden;
}

.page-faq .faq-figure .ay-media {
  margin: 0;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-checklist {
  padding: 22px 20px;
  border-radius: var(--ay-r-md);
  background: var(--ay-paper);
  color: var(--ay-ink);
}

.page-faq .faq-checklist__title {
  margin: 0 0 14px;
  font-size: 18px;
  font-weight: 800;
  color: var(--ay-ink);
}

.page-faq .faq-checklist__list {
  margin: 0 0 14px;
  padding-left: 20px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  line-height: 1.8;
  font-size: 15px;
}

.page-faq .faq-checklist__list li::marker {
  color: var(--ay-ember);
  font-family: var(--ay-mono);
}

.page-faq .faq-checklist__foot {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--ay-ink-700);
}

.page-faq .faq-checklist__foot a {
  color: var(--ay-ember);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 人工客服 ---------- */
.page-faq .faq-group--help {
  padding-top: 12px;
}

.page-faq .faq-help {
  display: flex;
  flex-direction: column;
  gap: 20px;
  padding: 24px 20px;
  border-radius: var(--ay-r-lg);
  background: linear-gradient(135deg, rgba(255, 138, 61, .14), rgba(6, 32, 27, .6) 62%);
  border: 1px solid var(--ay-line);
}

.page-faq .faq-help__words {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.page-faq .faq-help__words p {
  margin: 0;
  color: var(--ay-slate);
  line-height: 1.85;
  font-size: 15px;
  max-width: 62ch;
}

.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-help__meta {
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}

.page-faq .faq-help__meta-item {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 14px 18px;
  border-radius: var(--ay-r-md);
  border: 1px solid var(--ay-line);
  background: rgba(6, 32, 27, .5);
  font-size: 15px;
  color: var(--ay-chalk);
}

.page-faq .faq-help__meta-item .ay-mono-label {
  color: var(--ay-slate);
  font-size: 11px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 768px) {
  .page-faq .ay-page {
    padding: 112px 40px 96px;
    gap: 56px;
  }

  .page-faq .faq-hero {
    padding: 40px 36px 44px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, 1fr);
    gap: 40px;
    align-items: center;
  }

  .page-faq .faq-legend__list {
    grid-template-columns: repeat(5, minmax(0, 1fr));
  }

  .page-faq .faq-steps__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px 28px;
  }

  .page-faq .faq-grid {
    grid-template-columns: minmax(0, 2fr) minmax(0, 1fr);
    gap: 24px;
    align-items: start;
  }

  .page-faq .faq-help {
    flex-direction: row;
    align-items: flex-start;
    justify-content: space-between;
    gap: 32px;
    padding: 32px;
  }

  .page-faq .faq-help__words {
    flex: 1 1 60%;
  }

  .page-faq .faq-help__actions {
    flex: 0 0 auto;
    flex-direction: column;
    align-items: stretch;
  }

  .page-faq .faq-help__meta {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
  }
}

@media (min-width: 1080px) {
  .page-faq .faq-group__head {
    grid-template-columns: 96px 1fr;
    gap: 24px;
  }

  .page-faq .faq-steps {
    padding: 26px 28px;
  }

  .page-faq .faq-steps__list {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-expand,
  .page-faq .faq-expand__btn .faq-expand__sign,
  .page-faq .faq-expand__panel,
  .page-faq .faq-legend__item {
    transition: none;
  }
}
</style>
<<<PAGE_CSS_END>>>
<<<END>>>